News

Christmas and New Years Eve SHIP/SRS/CIMS Support

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The support line will be closed from 3pm AEST Christmas Eve.

For New Years Eve support will be closed from 5pm AEST.

You can still log a support issue and it will be actioned on the next available working day during normal operating hours.

These are:

  • Tuesday 29th December after Christmas
  • Monday 4th January after New Years.

From all of us at Infoxchange we wish you and your loved ones a safe and happy festive season.

9th Dec 2015 – SRS/SHIP Update Release

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A software update was released to SRS and SHIP production sites used by Queensland services. Remaining SRS and SHIP sites will be updated over the coming two days.

The release includes the following new features:

  • For those organisations using electronic referrals: the ability to sort the referrals list on the home page by column as well as the ability to export the content of the referrals list to Excel or PDF.

Continue reading “9th Dec 2015 – SRS/SHIP Update Release” →

30th June 2015 – SRS/SHIP/CIMS Update Release

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A software update was released to all SRS, SHIP and CIMS production environments:

Note that some of these features have not yet been released to the training and demonstration environments.

The release includes the following new features:

  • Improved validation to deal with the situation where two users might try and update the same record at the same time.  The system will warn a user when the user attempts to save a note if another user has just updated the note object.
  • Full logging on all updates to the client’s core demographic record.

Continue reading “30th June 2015 – SRS/SHIP/CIMS Update Release” →

5th April 2015 – SRS/SHIP/CIMS Scheduled Maintenance

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We will be utilising next months scheduled production maintenance window to perform some upgrades / updates to our environments.

The window is longer than our standard 2 hour window,
Customer facing instances will be down for maintenance from 16:00 on Sunday the 5th of April.

The estimated finish time is 19:00.
Customers will see the scheduled maintenance page during the upgrades.

25th November 2014 SRS/SHIP Update Release

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A software update has been released into all SRS / SHIP environments. This includes the production, training and demonstration environments. The release addresses some bug fixes including the following new features:

Features include:

  • Ability to filter the ‘Team List’ on the home page by the Key Worker.
  • Addition of the worker name in the list in Reports > SHS > Missing Records List