1st November – SHIP-VIC Update

News update

 

1^st November  – SHIP-VIC Update

An update is to be released to the SHIP VIC environment on 1st November after 5pm.

Changes to the referral form (Persons Page > Referrals Tab):

1. Other persons (i.e., family or household members) can be associated with the referral

2. The existing ‘Consent to send’ question will be relabelled to ‘Consent to send provided for all persons associated with referral’.

3. On acceptance of an electronic referral, an optional ‘Referral Outcome’ question will be displayed. The Referral outcome question options are:

• Client contacted – services provided (short term support)
• Client contacted – services accepted (longer term support)
• Client contacted – services declined
• Client unable to be contacted

 

Once completed, the ‘Referral Outcome Date/Time’ is populated on the referral form.

The sending workgroup can view the response to this question.

4. Both the sender and recipient workgroup can add comments to the referral form which allows two-way-messaging.

 

Changes to the Referral List Home Page > Referrals Tab:

1. The ‘Status’ column in the Referral grid will display the ‘Reason declined’ or ‘Referral Outcome’ information if recorded on the referral.

2. Advanced search functionality will be available via the ‘Show Search’ button. This allows searching on the following information in the referral:

• Referral ID
• Send Date
• Given Name
• Family Name

New fund Type available (Payment records):

A new fund type ‘Family Violence Crisis Brokerage (FVCB)’ will be available to select in Payment records. This fund type should now be used by all Family Violence services.